Two-step verification, sessions and password
Three things protect your account: a good password, two-step verification and checking your sessions.
Step by step
- Go to Settings → Profile and find Two-step verification. Click Enable two-step verification.
- Enter your password and scan the QR code with your authenticator app.
- Enter the 6-digit code and click Confirm and enable.
- Keep your recovery codes somewhere safe. Each one works once. They are not shown again.
What you will see
- From then on every sign-in asks for the code as well as the password. Your other sessions are closed.
- Under Sessions you see the devices where you are signed in: Sign out other devices or Sign out everywhere.
- Under Change password you enter the current one and a new one of at least 10 characters.
Common problems and questions
- I forgot my password.
- On the sign-in page click Forgot your password? and enter your email. The link is valid for 30 minutes. If you have two-step verification, we also ask for the code. Changing it signs you out everywhere.
- I lost the phone with my authenticator app.
- Sign in with one of your recovery codes and create new codes or set up the verification again.
- The code is not valid.
- Check that your phone's time is set automatically and try again.
Related
Updated:
Still stuck? Write to us · See the frequently asked questions
Asterholm is a read-only portfolio viewer. Nothing in this guide is financial advice.